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KAYS Copyright : Protection of Data

Reproduction or transmission in any form whatsoever of KAYS Production Manual, KAYS Website® or KAYS App or any part thereof is strictly prohibited by whatever means including copying or storage in a retrievable system of any nature whatsoever without the prior written consent of the publisher. The use of KAYS Production Manual, KAYS Website® or KAYS App or any part thereof by any person employed by or involved with any other advertising or publishing company, particularly in connection with direct marketing or sales purposes by mail, telephone or email, is also strictly prohibited.

Whilst every effort had been made to ensure the accuracy of the information in KAYS Production Manual, KAYS Website and KAYS App all such information has been compiled from mailshots to, or personal contact with each company and individual and the publishers hereby disclaim any liability for damage occurring as a result of any error or omission howsoever caused.

KAYS Publications, Website® and App are intended as an international guide. The classifications are not necessarily legally binding descriptions and users of the guide are strongly advised to make their own specific inquiries of the companies and individual names herein as to the goods and services offered or qualifications held by such person or persons listed herein.

Send Message Feature

The 'Send Message' feature is subject to KAYS anti-spam policy. The feature can be used for general communications but not for job finding or unsolicited blanket messaging of whole categories. KAYS reserve the right to switch off your access should this not be adhered to.

Privacy & Cookie Policy

Kays Limited (“Kays”) are committed to ensuring that your privacy is protected. This Privacy Policy explains how we use the information we collect from you, or that you provide to us, and the procedures we have in place to safeguard your privacy. By communicating with us, including when you access and use our websites and apps, you are accepting and agreeing to the information practices described in this Privacy and Cookie Policy below.

Who We Are

Kays Limited is responsible for your information. We are registered in England (Company No: 3994848) and our registered office is: 2 Fountain House, 1A Elm Park, Stanmore, Middx HA7 4AU and our trading address is: Pinewood Studios, Pinewood Road, Iver Heath, Bucks SL0 0NH. Our VAT Number is 754 662 509. We are registered with the Information Commissioner in accordance with the Data Protection Act 1998, Data Protection Registration No: ZA214107. is a registered trademark of Kays Limited.

Our Commitment To You

As a private online community to the film & television industry, our reason for processing data under GDPR is, for the most part, based on legitimate interests. We understand that on joining our network, you have trusted us with your data and we make every effort to keep your information safe and secure.

Access to Kays sites is password protected and users of the site have to be evaluated and registered before gaining access. When registering, users must agree to provide true, accurate, current and complete information about themselves for the request to be processed. Users are accepted only if the company or individual is professionally working within or servicing the film and television industry.

Seeded listings have been inserted throughout the data as one means of detecting piracy and protecting our copyright. An anti-spamming software runs across our sites to detect breach of our terms of service.

Whilst we seek to ensure that all users agree to our terms of service, we are not responsible for the use or misuse of your personal data by others. However, you may report to us if you experience any misuse of your personal data by any other user or third-party in relation to our sites and services. We shall, at your expense, reasonably co-operate with you in enforcing our contractual terms against others who have misused your personal data.

What Information We Collect

If you contact us (via email, telephone, post or otherwise) we may collect and retain your contact details and the content of your communication. Such details will be used in the handling of your enquiry and record keeping.

If you register with us and/or subscribe to Kays services, your registration and subscription details will be retained by us for the purposes of administering your account. Information we hold for this purpose includes: your name, address, telephone numbers, email, website, business activity/description and account passwords.

If you have a profile on Kays platform, this will be visible to others in accordance with the services we provide to them. The information included within your profile depends on the type of listing you have. The information required for your listing will be made clear at the point the information is collected, or provided to us. Certain information is required to provide the basis of a profile, whilst other additional information is optional. Some information such as the postal addresses of listings in freelancer categories is not visible to users of Kays platforms. Our sites also have an internal messaging service for communications between registered users, meaning you do not have to publish your personal email address in order to be contacted.

How We Collect The Information

The majority of personal information is collected direct from the owner. Occasionally it may be provided by a representative of the owner, such as an agent. In these circumstances, it is the responsibility of the representative to ensure that the owner is aware that their details have been passed on to Kays and for what purpose.

Kays will take all reasonable steps to ensure that any personal data we hold is accurate and kept up to date. We will check the accuracy of any personal data at the point of collection and at regular intervals afterwards. 

You will be provided with a username and password, which can be used at any time to log into your listing information and manually edit/amend most of your data.

How We Use This Information

We will use your personal information for the purpose(s) for which you have provided it to us including to:

  • Create, manage and update your profiles on Kays platforms
  • Process orders, take payments and arrange delivery of goods
  • Notify you of changes, updates and additional features to our services
  • Contact you with information about goods and services which we feel may be of interest to you

Storage And Security

All information you provide to us is stored on our secure servers (GDPR approved).

Where you are given (or where you have chosen) a password which enables you to access part of Kays sites, you are responsible for keeping this password confidential. We ask that you do not share your password with anyone.

Disclosure Of Your Information

We may share your personal data to any member of our Group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.

We may also share your personal data with the following, who act as our processors:

  • our website hosting & maintenance provider
  • service providers who provide IT, software and system administration services
  • fulfilment service providers e.g. e-mail marketing platforms, mailing houses, event invitation service providers, payment processors

We have contracts with these parties which requires them to keep personal data secure.

Occasionally, we may also need to disclose your personal data to third parties where necessary for the legitimate interests of business or in order to comply with legal obligations:

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective buyer or seller of such business or assets;
  • if Kays Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its clients will be one of the transferred assets; or
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, enforce or apply our website and app terms of use or other agreements, or to protect the rights, property or safety of the company, our customers or others.

How Long We Store Your Personal Data

We retain personal data only for so long as is necessary for the purpose(s) for which it was originally collected, after which it will be deleted or archived (unless we need to keep your information to comply with any legal, accounting or regulatory obligations to which we are subject). In practice, an account will be deleted after two years of inactivity.


We would like to provide you with information about goods and services which may be of interest to you and may contact you about these by post, telephone or electronic means (e-mail or SMS).

We will only send information that is relevant to the services you provide. All marketing material from unrelated third-party companies is sent directly from Kays or our registered mailing house. Your contact information is never shared with a third-party company.

You can change your marketing preferences at any time by clicking on the “unsubscribe” link in any of our communications or contacting us at by [email protected]

You also have an option on your profile as to whether you wish to receive communications via our internal messaging system. This may be switched off/on at any time.

If a company/individual is recommended to us for listing or advertising purposes, we may contact such a person using the contact details provided to us and enquire whether they are interested in our services.


Our website uses cookies. Cookies are small text files that are stored on the hard drive of your computer. They are used to collect standard internet log and visitor behaviour information. We use this information to track visitor use of the website and to compile statistical reports on website activity. This helps us to improve the way our website looks and works. We also use cookies to save your password so that you don’t have to re-enter it every time you visit our site. It is also an essential part of online shopping.

Cookies are not harmful and this is standard practice for almost all websites.

You can refuse to accept cookies by activating the appropriate setting on your browser ( However, if you select this setting, you may be unable to access certain parts of our website. 

Unless you have adjusted your browser setting so that it will refuse cookies, we will assume you consent to our use of cookies.

Online Content Contribution

If you choose to contribute to a social media, community or other publicly available area or feature of our website, the information you submit may be made available to the general public depending on your settings. We recommend that you do not submit or post any personal data to such forums.

Third Party Websites

Our website and app contain links to other websites of our advertisers and affiliates. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept responsibility or liability for such websites or policies. 

Revisions To This Privacy Policy

We reserve the right to update or revise all or any part of this Privacy Policy from time to time. A copy of the current Privacy Policy will be posted on our website and we encourage you to check it periodically. The version of the Privacy Policy which is current at the time you supply personal information to us applies to our treatment of your personal information.

Your Rights

In addition to the right to be informed how we use your personal data (as set out in this Privacy Policy) you have various other rights in respect of the personal data we hold about you. 


You have the right to request a copy of the personal data we hold about you.


You have the right to have incomplete or inaccurate personal data that we hold about you rectified. Note that you can always make amendments to certain personal data directly through your online account.


You have the right to request that we delete your personal data when: we no longer need it; you have given us consent and later withdrawn it; you have objected to us processing your information and we have no lawful basis to do so.


You have the right to restrict the processing of your personal data where you believe such data to be inaccurate. You can ask us not to process it until we have corrected any errors or verified that the information is accurate.


You have the right to ask us to provide you or a third-party with some of the personal data that we hold about you in a structured, commonly used electronic form, so it can be easily transferred.


You can object to our processing of your personal data. Please contact us with details of your objection.

Withdrawn Consent

If you have given us your consent to use your personal data, you have the right to withdraw your consent at any time by clicking on the “unsubscribe” link in any marketing emails or by contacting us at [email protected]

You can make any of these requests in relation to your personal data by submitting your request to Kays using the details in the “How To Contact Us” section of this Privacy Policy.

You can make a complaint about how we have used your personal data by contacting us or a supervisory authority - for the UK, this is the Information Commissioners Office at

How To Contact Us

If you have any questions or comments about this Privacy Policy or if you would like to make a request relating to your personal data:

Please contact us by emailing [email protected]

or in writing to:

Jayne Hatfield
Kays Limited
Pinewood Studios
Pinewood Road
Iver Heath
Bucks SL0 0NH

or call us on 01753-307537

Privacy Policy Last Updated May 25, 2018